Author Topic: Reply emails return on read  (Read 9427 times)

ssalon

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Reply emails return on read
« on: March 11, 2014, 06:04:33 pm »
When I reply to an email the email show backup in inbox as unread with the arrow showing that I replied.

Kostya Vasilyev

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Re: Reply emails return on read
« Reply #1 on: March 14, 2014, 10:46:18 pm »
Please check app settings -> message view -> mark messages as read. You'll probably want "immediately".
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

ssalon

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  • Posts: 5
Re: Reply emails return on read
« Reply #2 on: March 16, 2014, 10:15:41 pm »
That is the way I have it setup but after I reply it returns back into the inbox and it show that I have replied to.

Kostya Vasilyev

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  • Posts: 12740
Re: Reply emails return on read
« Reply #3 on: March 24, 2014, 02:02:28 am »
Sorry, I'm not sure I'm quite following...

You're saying the original message gets marked read, but then becomes unread after Aqua sets the "replied to" flag?

If this is the case, could you capture the issue in a debug log, with "raw session data" enabled? Please see the "debug log" link below.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/