Author Topic: Samsung S4, only can add one account  (Read 12293 times)

bfoster

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Samsung S4, only can add one account
« on: November 30, 2013, 01:02:01 am »
I absolutely love Aquamail (Pro) ... have had it on my S3 for a long time. Just bought an S4 ... and I can only add the first email account. An "Add Account" option is apparently supposed to appear in the menu ... but it simply is not there. Can't find it under Settings either. Help!

Thomas

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Re: Samsung S4, only can add one account
« Reply #1 on: November 30, 2013, 02:06:47 am »
Have you executed the Pro installer on your device?

bfoster

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Re: Samsung S4, only can add one account
« Reply #2 on: November 30, 2013, 02:12:45 am »
yes

dirkliesenfeld

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Re: Samsung S4, only can add one account
« Reply #3 on: November 30, 2013, 09:52:51 am »
Rebooted the device?

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Thomas

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Re: Samsung S4, only can add one account
« Reply #4 on: November 30, 2013, 05:00:46 pm »
There was a similar problem some time ago here in the forum. Will search the forum later. Ah does it say that you have AquaMail Pro?

bfoster

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Re: Samsung S4, only can add one account
« Reply #5 on: November 30, 2013, 08:09:30 pm »
Yes ... liked it so much I went to the paid version ...

bfoster

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Re: Samsung S4, only can add one account
« Reply #6 on: December 01, 2013, 08:31:41 am »
Actually ... never mind. I have no idea why, but it just started working. Was able to add my second account.

Oddly, when I go to the Menu ... the "Add Account" is not there (again). So I couldn't add another one (unless it magically appeared again).

Just sayin' ... I think this is a bug ... but I do know I have both accounts I needed so my problem is solved.

Kostya Vasilyev

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Re: Samsung S4, only can add one account
« Reply #7 on: December 02, 2013, 02:24:56 am »
Recently I saw a similar issue with the account list menu not updating, specific to the Galaxy S4 (great job, Samsung!)

It had to do with other commands in that menu, maybe "Add account" is affected too. I'll check.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/