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Samsung S4, only can add one account
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Topic: Samsung S4, only can add one account (Read 12294 times)
bfoster
Newbie
Posts: 8
Samsung S4, only can add one account
«
on:
November 30, 2013, 01:02:01 am »
I absolutely love Aquamail (Pro) ... have had it on my S3 for a long time. Just bought an S4 ... and I can only add the first email account. An "Add Account" option is apparently supposed to appear in the menu ... but it simply is not there. Can't find it under Settings either. Help!
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Thomas
Sr. Member
Posts: 282
Just enjoying life...
Re: Samsung S4, only can add one account
«
Reply #1 on:
November 30, 2013, 02:06:47 am »
Have you executed the Pro installer on your device?
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bfoster
Newbie
Posts: 8
Re: Samsung S4, only can add one account
«
Reply #2 on:
November 30, 2013, 02:12:45 am »
yes
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dirkliesenfeld
Full Member
Posts: 136
Re: Samsung S4, only can add one account
«
Reply #3 on:
November 30, 2013, 09:52:51 am »
Rebooted the device?
Gesendet von meinem GT-N7100 mit Tapatalk 2
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Thomas
Sr. Member
Posts: 282
Just enjoying life...
Re: Samsung S4, only can add one account
«
Reply #4 on:
November 30, 2013, 05:00:46 pm »
There was a similar problem some time ago here in the forum. Will search the forum later. Ah does it say that you have AquaMail Pro?
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bfoster
Newbie
Posts: 8
Re: Samsung S4, only can add one account
«
Reply #5 on:
November 30, 2013, 08:09:30 pm »
Yes ... liked it so much I went to the paid version ...
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bfoster
Newbie
Posts: 8
Re: Samsung S4, only can add one account
«
Reply #6 on:
December 01, 2013, 08:31:41 am »
Actually ... never mind. I have no idea why, but it just started working. Was able to add my second account.
Oddly, when I go to the Menu ... the "Add Account" is not there (again). So I couldn't add another one (unless it magically appeared again).
Just sayin' ... I think this is a bug ... but I do know I have both accounts I needed so my problem is solved.
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Kostya Vasilyev
Hero Member
Posts: 12740
Re: Samsung S4, only can add one account
«
Reply #7 on:
December 02, 2013, 02:24:56 am »
Recently I saw a similar issue with the account list menu not updating, specific to the Galaxy S4 (great job, Samsung!)
It had to do with other commands in that menu, maybe "Add account" is affected too. I'll check.
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Creating debug logs for diagnostics:
https://www.aqua-mail.com/troubleshooting/
The official FAQ:
https://www.aqua-mail.com/faq/
Лог-файлы для диагностики:
https://www.aqua-mail.com/ru/troubleshooting/
Вопросы и ответы:
https://www.aqua-mail.com/ru/faq/
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Samsung S4, only can add one account