Yahoo mail - messages not being deleted when deleted from AquaMail

[Jimrob]

Hi folks. I have got my AquaMail (build 1.59.0-627) set up with various email accounts, including a Yahoo Mail account. I am finding that when I use AquaMail to delete an email from the Yahoo Mail account (select an email, tap on the bin icon that appears when >=1 email is selected), it shows in AquaMail as deleted (placed in the AquaMail "Deleted" folder), *but* in the Yahoo Mail webUI nothing happens to it (other than being marked as "Read"). If I then delete the email from the AquaMail "Deleted" folder, it disappears from the Yahoo Mail webUI. Similarly, if I delete an email using the AquaMail "Perma delete" option, it is deleted from the Yahoo Mail webUI.

My AquaMail installation is *old*, so I don't know if any defaults that are currently applied to new Yahoo Mail mailboxes are not present on my AquaMail Yahoo Mail account.
- In "AquaMail > [Yahoo Mail account] > hamburger icon" I can see a "Deleted" folder.
- From "hamburger icon > Other folders" I can see a "Deleted" folder and a "Deleted Messages" folder.
- From "hamburger icon > Manage folders..." I can see a "Deleted Messages" folder.

In the Yahoo Mail webUI, there is a "Deleted items" (bin icon) folder that contains items and does not appear to have a corresponding equivalent in AquaMail (Aqua Mail "Deleted" and "Deleted Messages" folders are empty; Yahoo Mail "Deleted Messages" folder is empty and appears to be a regular folder - no bin-type icon).

Since there is inconsistency between the "Deleted" type folders in AquaMail and the Yahoo Mail webUI, I am wondering whether the root cause of the problem with emails not being deleted/the Yahoo Mail "Deleted items" folder not being visible in AquaMail might be a mapping issue.

Suggestions as to how to resolve the core issue with items deleted in AquaMail not being deleted in Yahoo Mail would be much appreciated.

Many thanks.

Jim

[Martin - Aqua Mail Support]

Hello Jim,

Sounds like a Trash/Deleted folder mapping issue with the Yahoo account.

Please check this in Aqua Mail:

Aqua Mail > Menu > Settings > Manage accounts > Yahoo account > Folders

Look for Deleted/Trash folder mapping and set (sync) it to the Yahoo folder that matches Yahoo Webmail’s “Deleted items” folder.


Test with one email:

Delete it in Aqua Mail, then check if it moves to Yahoo Webmail > Deleted items.

If the correct Yahoo folder is not shown, remove and add the Yahoo account again using the automatic Yahoo setup/OAuth login. This usually refreshes Yahoo’s special folder mapping.

As a workaround, “Perma delete” works because it deletes directly on the server, but normal delete needs the correct Trash folder mapping to match Yahoo’s web folder.

[Jimrob]

Perfect - thank you. It was a mappings issue, plus a historical "Deleted" type folder that itself needed deleting. I've now got the Aquamail "Trash" folder syncing with the Yahoo "Deleted items" folder and it seems to be working properly now.

[Martin - Aqua Mail Support]

Hello Jimrob,

I'm happy to hear the good news!