Author Topic: Problems with saving attachements on SD-Card  (Read 7424 times)

bjoern_krueger

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Problems with saving attachements on SD-Card
« on: March 27, 2018, 02:44:19 pm »
Hello!

I use Aqua-Mail for multiple IMAP accounts, all hosted by the same provider.
With 2 accounts I have problems with saving to the SD card. I can't reply to mails in these two accounts either.
The error does not occur for any other accounts.
Even deleting the accounts and setting it up new did not eliminate the error.
What could be the reason?

Thanks and best regards,

Bjoern

Kostya Vasilyev

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  • Posts: 12740
Re: Problems with saving attachements on SD-Card
« Reply #1 on: March 27, 2018, 10:26:45 pm »
You must have set the app to try to save attachments on the microSd - which is not supported.

Since it only happens with some accounts, and even after re-creating them - please check app settings -> data storage -> select the "Download" folder in internal memory (it's show on that screen as "<sd>/Download", the "<sd>" is misleading, sorry about that).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/