I can't archive emails (IMAP)

[nchiari]

Hello everyone! I'm a Aqua Mail Pro user with an IMAP account for my work email.

I have already set the email on the app, selecting each folder (including the archive folder), but for some reason the app don't let me archive any mail. I can see the archive folder with all the emails in it, but I cannot move any of the emails to it.

Since the "archive" option doesn't show when I open an email, I've  tried with the slider option (when I slide to the side that's supposed to archive, nothing happens), tried from the notification panel (although it's set to appear as an option, it doesn't show), and also tried to move the email to a specific folder with no success (when I select "archive", nothing happens).

Thanks for your help and I'm sorry if I misspelled something!

[Kostya Vasilyev]

Please make sure that the archive folder is set as "sync as archive" not just "sync (plain folder)" in the account's options and folders -> folders.

This will make the "move to archive" command available in message view.

To make it show as a swipe icon - please assign in app settings -> swiping.

[nchiari]

Kostya, thank you so much for your response. That seemed to be the problem, I've set it as plain folder, not as archive as you said.

Thanks a lot again!