Author Topic: IMAP settings for smartermail  (Read 5912 times)

mayank

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IMAP settings for smartermail
« on: April 19, 2017, 02:04:48 pm »
Hi, I am Not able to configure corporate mail account using the settings provided by IT.

Pl share IMAP settings.

Following these steps is giving error--
username, password,
incoming server- security type (not encrypted), port 993
outgoing server- security type (not encrypted), port 587
error-

Kostya Vasilyev

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Re: IMAP settings for smartermail
« Reply #1 on: April 21, 2017, 09:53:03 pm »
Then please talk to your IT people. The settings must be wrong or missing something crucial.

You also didn't say what errors you're getting exactly.

- Network / connect errors - server name, port, encryption

- Login - the login, Aqua Mail defaults to "user@domain.com", maybe your mail server wants just "user" with no "@domain.com".
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/