Author Topic: Restore delete messages  (Read 6502 times)

Latour

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Restore delete messages
« on: February 16, 2017, 11:48:30 pm »
One friend of me, has AQ configured with POP3 to his server.
He wants to restore some messages to his Inbox, that was wrong deleted.
I suppose that in this case isn't possible because he has configured with POP3 protocol, not with IMAP.
I'm right?

Thanks in advance.

Kostya Vasilyev

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Re: Restore delete messages
« Reply #1 on: February 17, 2017, 10:57:25 pm »
It depends. Please ask your friend to check the app's "Deleted" folder -- and if they're there, he/she can select them and "move back" to the Inbox (the "up arrow" icon).

But -- with how POP3 works, those messages would have been in the Inbox on the mail server still.

So it's best to directly check the account's (the mail provider's) web mail / web site.

If the messages are *not* there, well, they're gone then.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/