Author Topic: Delete Folders (Exchange)  (Read 7257 times)

p.keller

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Delete Folders (Exchange)
« on: February 15, 2017, 03:45:42 pm »
I created various subfolders in the Inbox-folder of an Exchange account. Later I deleted these folders in the Exchange account. In AquaMail under --> Options and Folders -> Folder they are still present. How can I delete them?
Thanks! Peter (Switzerland)

Kostya Vasilyev

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Re: Delete Folders (Exchange)
« Reply #1 on: February 17, 2017, 10:56:03 pm »
Please use web mail or desktop Outlook if you use it.

Aqua Mail doesn't have a "delete" for folders (at least for now) -- as a "safety" measure, since there will be people who do it by mistake (no matter how many confirmations we require) and then blame the app for "losing important messages" :)
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

p.keller

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Re: Delete Folders (Exchange)
« Reply #2 on: February 22, 2017, 03:56:48 pm »
The folders have been deleted long ago in the Outlook desktop / Webmail - but they are still visible in Aquamail. Is there no way to get this away in Aquamail?

Kostya Vasilyev

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Re: Delete Folders (Exchange)
« Reply #3 on: February 24, 2017, 10:44:47 pm »
Um, this is strange. What I'd suggest is you remove the account from Aqua Mail and add it back.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Delete Folders (Exchange)
« Reply #4 on: February 25, 2017, 12:28:31 am »
Re: Um, this is strange. What I'd suggest is you remove the account from Aqua Mail and add it back.

And I'm only suggesting this because I just tried to reproduce and wasn't able to (tried deleting both "root" folders and some "deep in the hierarchy", had plenty of both).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/