Author Topic: Outgoing Name  (Read 10037 times)

fenderman

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Outgoing Name
« on: October 25, 2016, 10:53:36 am »
When i send a email in either of my accounts my name shows to sender as John dill i want it to show as John Dill. I tried renaming account and even deleting accounts and adding account back with name John Dill but it still shows as John dill.This is not signature i know how to add one of them this is my default name that shows when i send a email. Any suggestions?

fenderman

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Re: Outgoing Name
« Reply #1 on: October 25, 2016, 11:34:57 am »
Thats what i am doing were it says your name it still stays the same.

fenderman

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Re: Outgoing Name
« Reply #2 on: October 25, 2016, 11:49:25 am »
I change my name to what it says here in pic and say ok but it still shows as John dill when i send a email to someone.

fenderman

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Re: Outgoing Name
« Reply #3 on: October 25, 2016, 12:53:52 pm »
I understand i will try and change it @ outlook.com my phone browser wont let me change my account settings i will login on a pc and let you know the results. Thank You

Kostya Vasilyev

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Re: Outgoing Name
« Reply #4 on: October 25, 2016, 10:36:33 pm »
Yes Hotmail for years has been rewriting the From header (which has the sender's email and name).

Right now they're migrating everyone to "new servers" and I believe they stopped doing this silliness (which also makes identities / aliases finally work with Hotmail "parent" accounts).

So there are two ways to fix this:

- Fix "your name" in Hotmail settings on their web site

- Or request an more timely migration / update to those new servers (I believe there is supposed to be a button / panel / prompt for this, again on Hotmail web site).

PS - I'm calling Outlook.com "Hotmail", but that's what it is, historically...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

fenderman

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Re: Outgoing Name
« Reply #5 on: October 26, 2016, 02:50:09 am »
My outlook/hotmail has already been migrated.I changed my name at there site did not make any difference.Its something i can live with i really like aguamail.

Kostya Vasilyev

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Re: Outgoing Name
« Reply #6 on: October 27, 2016, 01:07:38 am »
This is strange. Can you please:

- Send me a test message to kmansoft / gmail so I can check what it looks like on the receiving side?

- Check if you've maybe got an "identity" in this account, with the different spelling of your name? To do that, please long press the account -> identities, are there any?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/