Author Topic: Sent messages not sync'ed  (Read 7776 times)

daveyman

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Sent messages not sync'ed
« on: August 11, 2016, 05:33:05 pm »
Good day all,

My apologies for starting another thread about this, but I have tried all suggestions within the forum I have been able to find and there is still no solution.

I am trying to load all the sent messages from my IMAP server, but none appear. The folder is set to sync with the server side SENT mail folder, but when I refresh, nothing happens. Is there a setting I am missing somewhere?

StR

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Re: Sent messages not sync'ed
« Reply #1 on: August 12, 2016, 11:21:17 am »
Do you see the sent messages in "Sent" folder via your web-interface for your e-mail provider?
If not, - you may need to configure what to do with the "Sent" messages.

If yes, and it is only Aquamail where you don't see "sent" messages, there could be a few different reasons (usually unrelated to Aquamail), depending on how your mail server is set up. One of the most likely culprits is that you might have multiple folders for "Sent" messages, as different servers and different e-mail client desktop programs and mobile apps might create different folders for those.
So, if your Aquamail is set to sync with one that exists but is not the one that the server considers as the default "Sent" folder, you wouldn't see anything.
In English, most typical names that I've seen for the  sent folders are: "Sent", "Sent messages", "sent-mail".
If you have a different language (especially with Gmail), the name can be yet different.
So, I'd suggest to browse through all folders available on the server as seen by Aquamail and checking which one should your [Sent] be synced with.
Read the 4th item in the FAQ: http://www.aqua-mail.com/?page_id=227

If these suggestions did not help, please tell us more: what is your e-mail provider (Gmail? ...?)
Can you see sent messages via the web interface?
Can you see sent messages in [Sent] in Aquamail when you send a messages from Aquamail?

daveyman

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Re: Sent messages not sync'ed
« Reply #2 on: August 12, 2016, 02:17:50 pm »
All solved - thanks!