Author Topic: Delete from notification  (Read 6738 times)

RhondaK

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Delete from notification
« on: July 22, 2016, 08:49:08 pm »
I love the ability to delete or mark emails as read from the notification window. However,  the option to do so does not always appear. Is there a setting somewhere I have missed?  I checked my notification settings and it is marked for delete and mark as read from notification, so I am unsure why this appears to be inconsistent.

Thank you!

Kostya Vasilyev

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Re: Delete from notification
« Reply #1 on: July 22, 2016, 11:18:41 pm »
First, the buttons will only show if there are fewer than 5 messages in the notification -- since it doesn't make sense to delete "12 unread messages" not knowing what they are, and only 5 fit in a notification.

Second, Android may "collapse" a notification, hiding the details of those messages and the buttons too.

This is independent and out of control of AquaMail, happens when a notification is drawn on the screen.

To expand a collapsed notification -- this varies by make / model / version -- try swiping (pulling) down on it, or "pinch zooming out" horizontally (for Android before 5.0, I believe).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

RhondaK

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Re: Delete from notification
« Reply #2 on: July 23, 2016, 03:31:26 pm »
Thank you!  I almost always have less than 5 notifications so I do believe it is an Android thing.  I didn't even think about that.  Thanks again for your help. 

Kostya Vasilyev

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Re: Delete from notification
« Reply #3 on: July 24, 2016, 09:04:58 pm »
It's not 5 *notifications* it's more than 5 messages in an AquaMail notification.

http://www.androidgig.com/inbox-style-notification-like-whatsapp/

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/