Author Topic: Exchange manual setup fails to use HTTPS  (Read 8139 times)

frisket

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Exchange manual setup fails to use HTTPS
« on: April 05, 2016, 09:50:01 pm »
I am re-establishing my setup after a factory reset on a Galaxy Note 4. One of my client Exchange accounts needs manual setup because my email address is different from the server hostname. This was not a problem before, but now when I enter the EWS server name and set 443 for the port, I get an error that it failed to connect with HTTP 1.1

Why is it not using HTTPS as instructed? Is there a way to force it to use HTTPS instead of HTTP?

I know the account details are correct because I am using them in my laptop (Thunderbird) and I also took a note of them from in AquaMail this morning before the factory reset.

Kostya Vasilyev

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Re: Exchange manual setup fails to use HTTPS
« Reply #1 on: April 05, 2016, 10:49:43 pm »
What makes you think it's not using HTTPS?

Did you select "SSL" in the "security" setting?

If it's failing (and I prefer seeing more complete error messages, please) -- maybe your server uses a self-signed cert, and needs a "SSL (accept all)"?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Cidas

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Re: Exchange manual setup fails to use HTTPS
« Reply #2 on: June 30, 2016, 11:25:15 pm »
Hi. I have same problem maybe. When I fill manualy... Where is the problem? In diferent aplication is it ok... Sorry for may bad english.

Kostya Vasilyev

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Re: Exchange manual setup fails to use HTTPS
« Reply #3 on: July 01, 2016, 01:17:52 am »
This is not "same problem" at all.

There are different ways to connect to Exchange.

Please ask your company's "computer people" if:

- Your Exchange server supports Exchange Web Services (EWS)

- And what the right server settings are

I *think* they will find that they'd accidentally blocked EWS (hence the "403 Forbidden").
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/