Author Topic: notification does not work  (Read 8064 times)

Mysterios

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notification does not work
« on: January 26, 2016, 08:49:01 pm »
Hi,

My phone had a complete breakdown last week so that I had to bring it to a repair serice to reset the system because the system was that broke that I couldn't do it myself.
I got it back and now I start to rebuild my sytem and among the first apps I added again was aqua. The problem is though that the push-notification on this top-bar (don't really know how it is called) does not work. I get a blue symbol when aqua is synchonizing, but no notiication about new mails. I tried everything I am capable of (of course first searching the faq) but couldn't find a procedure to solve the problem.

mikeone

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Re: notification does not work
« Reply #1 on: January 26, 2016, 11:41:24 pm »
Hi,
1. step to check:
> Menu > Settings > Mail, receiving > scroll down and enable the option "IMAP Push"
(screenshot #1)

2. step in Account settings:
> long press on Account name > Options and folders > Account options > enable the option "IMAP Push"
(screenshot #2)

3. step in Folder settings:
> long press on Account name > Options and folders > Folders > press the "Settings wheel" of the respective folder(s) > enable the option "IMAP Push"
(screenshot #3)
« Last Edit: January 27, 2016, 07:57:46 am by mikeone »

mikeone

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Re: notification does not work
« Reply #2 on: January 26, 2016, 11:52:28 pm »
Next step: check if "Notification" is enabled:
> Menu > Settings > Message notifications > activate the very first option "Enable notifications"
(screenshot #1)

In addition to that (in the same settings screen right below) you can choose "Notify about":

( ) All unread messages
( ) New unread messages

(screenshot #2)

Mysterios

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Re: notification does not work
« Reply #3 on: January 27, 2016, 02:08:11 am »
Ah, thanks, I failed to activate the IMAP Push in the folder of the single account, I thought it was enough to do it in the general settings.

mikeone

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Re: notification does not work
« Reply #4 on: January 27, 2016, 08:50:42 am »
Thanks for your feedback, that notifications are now working as expected.