Author Topic: Smart Folder - Sent Items showing senders name instead of recipients name  (Read 15990 times)

aquacruise

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Hi, does anybody know how to correct the following anomaly?

I've setup my smart folder to show sent items in-line with received items (albeit with a different colour to see the difference).

When I send an email from AquaMail it appears in the smart folder, with the name of the RECIPIENT. So all good and as expected.

When I send an email from my laptop (on the same IMAP account), again it appears in the smart folder on my phone with the name of the RECIPIENT. Again, all good.

HOWEVER, when I send an email from my desktop, it appears in the smart folder, but with the SENDERS name (i.e. MY name) instead of the recipients name, which is odd, and slightly annoying and confusing when searching through sent items in the smart folder on my phone...

Bizarrely, if I go to the sent items folder in AquaMail then it does show only the recipients name (for all items, including mail sent from my Desktop) as it should do! So the problem is just in the smart folder view for items sent from my Desktop.

(For completeness I should explain that, for various convoluted reasons, my desktop account is a separate POP account, but the smtp server is setup to send a copy of all emails to the IMAP account...then in the IMAP account I have a server side rule which marks all these sent items as "read" and moves them into the sent items folder, so giving the impression that it has been sent from the IMAP account).

Kostya Vasilyev

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Re: Smart Folder - Sent Items showing senders name instead of recipients name
« Reply #1 on: September 29, 2015, 04:24:29 pm »
Re: my desktop account is a separate POP account

POP3 can't upload Sent messages as, well, Sent messages, I mean in the Sent folder.

So I assume that when you're seeing those messages in the Smart Folder, they were received by the app as "incoming type" messages -- hence, the special logic "for sent messages, show who they were sent TO, not my own image" isn't able to do its thing.

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

aquacruise

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Re: Smart Folder - Sent Items showing senders name instead of recipients name
« Reply #2 on: September 29, 2015, 04:43:50 pm »
Ok,yeah, that kind of makes sense.

It's a shame because I've got everything else working well! The POP emails show fine in my laptop sent items (as they do in the AquaMail sent items folder for that matter!) just not the Smart Folder. I was just hoping that there might be a setting to only show the name in the "To:" field and not the "From:" field or something like that.

Anyway, I guess my email setup is quite unique, and I guess that it is my setup that's at fault rather than the App!  :'(

Great app though. I battled and battled with MS 365 Exchange and the android Outlook App, which is totally terrible for trying to run a serious business from! (My email setup is basically a workaround to mimic an Exchange setup actually). But AquaMail is absolutely ace for a professional user, in fact (apart from a lack of keyboard on my phone) I find it more productive than my desktop Outlook 2013!!

StR

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Re: Smart Folder - Sent Items showing senders name instead of recipients name
« Reply #3 on: September 29, 2015, 08:27:28 pm »
So I assume that when you're seeing those messages in the Smart Folder, they were received by the app as "incoming type" messages -- hence, the special logic "for sent messages, show who they were sent TO, not my own image" isn't able to do its thing.

Kostya,

When I saw the original question earlier this morning, - I thought about the same answer as quoted above. But what I didn't know, and I was curious about, hoping that you'd mention that, - what is (are) the attributes by which Aquamail distinguishes the "sent" messages? Are you relying on  "Received:" headers, or something else?

I've noticed that this behavior is different, say, from Thunderbird. I believe Thunderbird considers all messages in "Sent" as such, and displays recipients. While sent messages saved by the mail agent directly to any other folder are not treated as such.
As an aside: I've been thinking which behavior is better, and I thought that in the ideal world, the combination of both (logical "OR", not "AND") would be the best.

mikeone

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Re: Smart Folder - Sent Items showing senders name instead of recipients name
« Reply #4 on: September 29, 2015, 08:42:17 pm »
@aquacruise

There is a specific option in the Smart Folder settings:

> Settings > Smart Folder > scroll down and disable the option "Show sent as from self"

Maybe this could be solve your problem!?

Regards
Mikeone

Kostya Vasilyev

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Re: Smart Folder - Sent Items showing senders name instead of recipients name
« Reply #5 on: September 29, 2015, 10:04:40 pm »
In an incoming type folder, my code looks at actual sender and matches it against the account's email.

In the smart folder, since there is an option to include Sent there, it looks at the message's folder type.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

StR

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Re: Smart Folder - Sent Items showing senders name instead of recipients name
« Reply #6 on: September 30, 2015, 05:48:48 am »
In an incoming type folder, my code looks at actual sender and matches it against the account's email.

In the smart folder, since there is an option to include Sent there, it looks at the message's folder type.

Aah, I see. Thank you!

If I may, - let me bring to your attention that it doesn't seem to check for the "alter ego"  (i.e. the alternative identities for the same account).
Is that by design or just an atavism? ;)

aquacruise

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Re: Smart Folder - Sent Items showing senders name instead of recipients name
« Reply #7 on: September 30, 2015, 12:13:41 pm »
@aquacruise

There is a specific option in the Smart Folder settings:

> Settings > Smart Folder > scroll down and disable the option "Show sent as from self"

Maybe this could be solve your problem!?

Regards
Mikeone

Hi Mike, it is disabled, and that isn't the issue. If I enable that option, then ALL sent item messages are shown as sent from self. With it disabled then the messages sent from the app are shown as the recipient, and the messages sent from my desktop (or I should correctly say, the messages copied into the imap sent items folder and marked as read...) are shown as sent from self.

What would be good is: > Settings > Smart Folder > scroll down and enable the option "Show all sent as to recipient"  ;D