Author Topic: Displaying domain name as sent from rather than Gmail address  (Read 18650 times)

Shoshin

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Good morning, I have a domain name that is forwarded onto Gmail. When I send email through Outlook I'm able to configure it that when the recipient receives the email it shows as having come from the domain name but I can't see a way to do this in Aquamail. This means that when I send work email through Aquamail the recipient sees the did this come from my Gmail account rather than my work domain name (which I would prefer as is more professional). I've tried setting up an alias in Gmail and then linking to it in Aquamail but I seem unable to set up an alias that is actually the domain name, it has to be the email address linked to my domain provider, e.g. jobloggs@uk2.net.

Any help you can give be gratefully received, thank you very much!

Best wishes

Cath

crashdamage

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #1 on: July 22, 2015, 08:59:23 pm »
I think that this is one of the few things AquaMail can't do.  I'm sure someone will correct me if I'm wrong.

I know you said you tried setting up an alias in Gmail but it didn't work.  But I used to do just what you want to do.  My wife's private business account used to be POP3 so I forwarded it to a Gmail account to get IMAP and push notifications.  Setup Gmail to send as from her private domain for a professional look.  She could just receive/send using AquaMail normally but outgoing email, although sent via Gmail, appeared to come from her business domain.

This explains how.  From your post I don't know what didn't work for you.

https://support.google.com/mail/answer/22370?hl=en

Android since v1.0.  Linux user since 2001.
« Last Edit: July 22, 2015, 09:06:40 pm by crashdamage »
Android since v1.0.  Linux since 2001.

Kostya Vasilyev

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #2 on: July 22, 2015, 10:41:30 pm »
Yes, entirely possible with AquaMail.

After adding the identity (alias) into Aqua, you will be able to send messages "from" that address, as if it were an account.

There are two "sticky" (pinned) posts in this section of the forum, on setting up aliases in Gmail and AquaMail.

They were written by a user who uses this type of config in her business.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

crashdamage

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #3 on: July 23, 2015, 01:34:58 am »
Thanks!  I passed this along to sonmeone else who had asked me the same question.
Android since v1.0.  Linux since 2001.

Shoshin

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #4 on: July 23, 2015, 02:11:47 am »
Thank you both for your replies.  I've tried to follow the instructions and added an alias into gmail ok but at no point during that process or in adding an identity into Aquamail was I able to add my domain name - i.e. the one that I want people to see the email is from. I can only add my domain host's details, myname@uk2.net rather than myname@mydomainname.com. 

I'm now left with a folder showing in my folder list called myname@uk2.net which I'm hoping will disappear as I've deleted the alias in gmail and the identity in Aquamail...

Am I missing something...? When I tried it earlier today I was able to get to a position when I could choose to send from myname@uk2.net but that's worse than sending from myname@gmail.com!

Many thanks

Cath

Shoshin

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #5 on: July 23, 2015, 12:56:59 pm »
Big thank you to Paris Geek for a series of PMs and emails to help with this.  Seems that the problem is caused by gmail.  Will try setting it up in yahoo or hotmail when I get time.

Cath

Kostya Vasilyev

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #6 on: July 23, 2015, 08:42:46 pm »
Hotmail's outgoing mail server always rewrites any outgoing message's "From" line and puts in the "primary identity" as configured in their web mail.

This is with any mail app. I originally found this info on an Outlook forum.

Now, if you send through Gmail's outgoing mail server, then it should not rewrite, and the From line should have the identity's address.

There is a setting in Gmail when creating an alias / identity, labeled "Treat as an alias". You will want that turned off, despite the title, it means something else.

http://webapps.stackexchange.com/questions/25493/what-does-treat-as-an-alias-do-in-gmail
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

jjdubs

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #7 on: September 19, 2015, 03:19:13 am »
Hello, 

(Kostya, forgive me for asking again!)

I'm looking for a way to do this, but with Yahoo. I have Yahoo as my parent account and an identity (alias) of my name @mydomain.com as my default reply-to address. It is already set up with Yahoo so that when I mail out using chrome (or safari or whatever), the outgoing email is the @my domain address.

AM will allow a default send-from address, but it won't default to that when I reply to an email.

I know at one point (during many resets and new phones, etc), I figured out how to have AM show only my alias to me. In that case, it always replied from my @my domain address.

I'm pretty sure I figured out how to send from my alias one of the times, too.

Alas, I can't figure out how I did either of them.

Kostya Vasilyev

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #8 on: September 19, 2015, 09:12:42 pm »
@jjdubs -- copying my last night's email to you here, in case others need it. A Yahoo special, I had no idea.

Quote
Apparently, if you add a third party email address into Yahoo, then --
and this a huge surprise -- it's possible to log into your Yahoo mail
account *under this alias as the login*. Amazing.

The aliases are in Yahoo web mail's Settings:

https://help.yahoo.com/kb/SLN3240.html

I just verified that it's working too -- was able to log into my Yahoo
account using an alias I just added as the login (this in turn is an
email address elsewhere, not related to Yahoo).

So here is what you will want to try:

- First, check Yahoo web mail to make sure your professional email is
there as an alias

Then:

- Long press the account in Aqua

- Account Setup

- Change the email to your professional address

- Press Manual to see incoming server settings

- Change the login to the professional address

- Change the server to imap.mail.yahoo.com

- Press Next for outgoing settings

- Same there, the server is smtp.mail.yahoo.com

Next to validate and save.

Then you can remove the professional identity from this account in AquaMail (if it ever existed).

At this point, AquaMail will only know your professional email address
(as the account's address) but will use Yahoo's mail servers, making
all messages, even ones sent to @yahoo, available.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

StR

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #9 on: September 19, 2015, 09:40:49 pm »
I might be wrong here,  but I think the key question, at least at this point, is how to make Aquamail replying to messages using some specific identity (chosen as default), as opposed to the identity corresponding to the address in "To:" of the incoming message.
(as per the quoted excerpt below).

AM will allow a default send-from address, but it won't default to that when I reply to an email.

This is not an issue pertaining to Yahoo mail, but to the settings of Aquamail.

If this understanding of the question is correct, then the solution is to uncheck "Use when replying (Use a received message's identity when replying or forwarding)" under [long press on the particular account in the account view] -> Account Options -> Identities.

I hope that's what you were asking about.

Kostya Vasilyev

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #10 on: September 19, 2015, 09:43:01 pm »
Re: solution is to uncheck "Use when replying"

No, this does the opposite -- even for messages sent to an identity, the app will use the parent account.

There is no setting that works in the opposite direction -- even for messages NOT sent to an identity, use a particular identity when replying.

And yes, what I described above is a Yahoo specific feature (and it's fully transparent to mail apps too).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

StR

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #11 on: September 19, 2015, 10:31:51 pm »
No, this does the opposite -- even for messages sent to an identity, the app will use the parent account.

Yep. Exactly. And you can set your "preferred" identity as the "default" setting for the account. Even if the account is user@yahoo.com, and that is what is used for login purposes, you can configure "From:" to be "me@mydomain.com", while setting user@yahoo.com as an additional identity. In this case, if the option in question is unchecked, even if a message sent to user@yahoo.com, reply to that would be from "me@mydomain.com".

Quote
There is no setting that works in the opposite direction -- even for messages NOT sent to an identity, use a particular identity when replying.

You don't need to. Just invert how the identities are set.
Yes, you'd have to manually configure "user" and servers names, so that those wouldn't be mail.mydomain.com but rather mail.yahoo.com (or whatever should be set there).
But you do it once, and it achieves the behavior desired (if I understood correctly what is desired here)

Quote
And yes, what I described above is a Yahoo specific feature (and it's fully transparent to mail apps too).

I am not arguing with that. But it sounds like the user has done that part already, since the user can send messages with the alternative identity.

Kostya Vasilyev

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #12 on: September 19, 2015, 10:35:53 pm »
A Yahoo specific feature, I never knew about it until last night. The user is fine now that he/she has made those changes.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

StR

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #13 on: September 20, 2015, 05:20:34 am »
Sorry, Kostya, I had read your message (the "forwarded e-mail") incorrectly.

What I described in the previous two messages are essentially exactly what you suggested as a solution. The only difference (and that got me confused) is that you were talking about possibility of logging into Yahoo email with the "alias" e-mail as a username.
(I've known this long time ago, I believe, I've used it some 7 years ago.)

I am not sure if logging in with the "alias" is mandatory for sending with "From: that alias", or one can still log in with the Yahoo ID, while sending messages "From: alias". I am too lazy to test that now.


When you wrote "A Yahoo specific feature", did you mean the fact that you can use the linked e-mail as your login username, or that you have to use that to send an e-mail with From: "that alternative e-mail address"
The former is not unique to Yahoo. You can do the same in Google:
https://support.google.com/accounts/answer/176347?hl=en

Well, at this point, these questions are purely "academic", since the user's issue is solved.

Kostya Vasilyev

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Re: Displaying domain name as sent from rather than Gmail address
« Reply #14 on: September 21, 2015, 02:15:25 pm »
Thanks for the Gmail help link, yes, looks like same feature. Learned something new again.


Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/