Author Topic: Having Problems with setting up email  (Read 6725 times)

randyjaco

  • Newbie
  • *
  • Posts: 5
Having Problems with setting up email
« on: June 25, 2015, 03:24:08 am »

I am usung  a Galaxy S-5 phone.
The Gmail was no problem.
My personal domain will not set up.
Automatic did not work
Manual is not working I have carefully entered the data (the exact data from my previous phone)
I keep getting a 535 5.7.0 error

Randy

crashdamage

  • Newbie
  • *
  • Posts: 43
Re: Having Problems with setting up email
« Reply #1 on: June 28, 2015, 08:39:01 am »
That code is an authentication error.  Could be a simple incorrect password or SSL security thing.  If you're using port 465 try 587.  Or if you're using 587 try 465.  Try them with/without SSL.  One combination should work. 
« Last Edit: June 28, 2015, 05:50:35 pm by crashdamage »
Android since v1.0.  Linux since 2001.

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Having Problems with setting up email
« Reply #2 on: June 28, 2015, 10:18:46 pm »
Yes, SMTP code 535 is authentication.

Perhaps you can try selecting "Authentication" on the outgoing server as "SASL PLAIN" or "SASL LOGIN".

Oh, and it always helps to post server settings (server name / port / encryption, not the login or password obviously) with issues like that.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/