Author Topic: loads mail very slow since update  (Read 9027 times)

sreiner1

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loads mail very slow since update
« on: January 19, 2015, 06:53:26 pm »
Since update to 1.5.1.13 the app loads email very slowly.

bshermis

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Re: loads mail very slow since update
« Reply #1 on: February 10, 2015, 07:41:18 pm »
I'm having a similar experience. Starting to be VERY annoying/unacceptable - anywhere from 5 secs, up to 16 seconds to load inbox screen now.

2013 Moto X with KitKat 4.4

Anyone have any thoughts on this?
Boyd

bshermis

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Re: loads mail very slow since update
« Reply #2 on: February 10, 2015, 07:47:10 pm »
As a follow up, I read another thread and turning OFF contact images in the settings menu does seem to have sped it up again (~2 secs to load mail messages).

Boyd

mikeone

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Re: loads mail very slow since update
« Reply #3 on: February 10, 2015, 09:21:25 pm »
Which protocol are you using (POP3, IMAP or EWS)?

Kostya Vasilyev

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Re: loads mail very slow since update
« Reply #4 on: February 11, 2015, 01:34:02 am »
What is "the inbox screen"? Message list?

Please try Menu -> Compact the database in the app's main window.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/