Author Topic: Replying to message is not using default mail account  (Read 9297 times)

D-Train

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Replying to message is not using default mail account
« on: December 19, 2014, 03:12:37 am »
Hi guys,
This is a really irritating problem! I get an email sent to, say, my gmail account. In my account setting there is a field called "Composing and Sending" where I have my gmail account selected as my default account. So I hit reply, type my response and hit send only to find out that it is sending from one of my other accounts that I don't necessarily want the person to have (my college email address) so, short of checking the "reply from" field before hitting the send button each time, is there any other way to fix this issue? Why wouldn't the application send the reply from the same account the message was sent to? It is unconscionable that the application wouldn't do this. And short of that, shouldn't it send from the default account? I assume this field is for when you compose a message from scratch, you are telling it which account you want it to send from by default. But to REPLY to a message and have it send the reply from a completely different email address is incomprehensible! Please help!

mikeone

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Re: Replying to message is not using default mail account
« Reply #1 on: December 19, 2014, 09:41:18 am »
Hi D-Train
To be on the save side I recommend to enable the setting "Confirm before sending" - also in section  "Composing and sending" -. This option will show you a pop up window when tapping the send button where you have to confirm the used account before the message is really sent.

D-Train

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Re: Replying to message is not using default mail account
« Reply #2 on: December 19, 2014, 08:23:43 pm »
Hi Paris Geek, and thanks for your response. You're absolutely right, it shouldn't work like this, however, it does!   :-[

I double checked my settings. In Composing and Sending it is set to my gmail account.

I can start typing a message from scratch and it does indeed show my gmail account as the default. I also opened a message in my gmail account, hit reply, and it showed my gmail account as my email address. So far so good. However, I went to one of the messages in the inbox of one of my other accounts (I have 5 of them setup on this device), hit reply, and it shows my return address as my college address. This is not the inbox I was in nor is it the email address that the message I'm responding to was sent to. It only happens to messages sent to this particular email address. (so I'm typing and thinking out loud now) I replied to messages in my 4 other accounts and all of them showed the correct account as the email address that I was responding from. So now I'm thinking perhaps the SMTP settings for the errant account are set to use the college SMTP server for sending (I've been a techie off and on for about 25 years now so I'm pretty tech savvy).

So, I just long pressed the account name and went to "Account Settings" and it says "No outgoing server" so this explains why it's choosing a different SMTP server to use, I just gotta figure out why, of the 4 other SMTP servers that are setup, it chooses the college SMTP server instead of my default gmail smtp server. I'm now remembering having to change this a while back because this account is my local ISP and they were blocking emails sent from mobile devices in town because of SPAM concerns. They were even blocking messages sent using specific cell towers (how they managed to do this is a mystery to me).

So the pieces of the puzzle are starting to fall into place. I just need to find a setting that says "if an SMTP server is not defined for account A, send using account B's SMTP server"

It seems there is still a glitch in the software, it's just not as big of a glitch as I originally thought it was.  ;D

Any ideas about this?  ???

D-Train

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Re: Replying to message is not using default mail account
« Reply #3 on: December 19, 2014, 09:55:55 pm »
VERY COOL!   8)

I never saw the account order option. I also like being able to set the account color option. Now my gmail account is at the top and is green. My local ISP account is 2nd and is blue. If I reply to a message sent to my ISP account not only does it default to my gmail account, the header at the top of the messages changes from blue to green, making it very noticeable that it is switching the account that the message is being sent from.

Thanks for the help, you really are a hero!  8)