Author Topic: IMAP Folders randomly show SAME messages then AUTO-CORRECT  (Read 9695 times)

bellyman

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IMAP Folders randomly show SAME messages then AUTO-CORRECT
« on: April 02, 2014, 02:46:48 am »
Samsung S3 - Using FastMail IMAP.  Most recent version of Aquamail (on auto-update)

For some reason every so often (two or three times in the past say 6mths) Aqualmail has a problem with the folders.  Attached are a BEFORE and AFTER today.

In the BEFORE
- the folder highlighted above shows the record count that matches below. 
- when I click to open each folder it shows the contents only of the bottom folder.

In the AFTER
- the folder above is now restored to the proper count and when I open it it shows the proper info.

The last time this happened - I tried everything from - stopping/restarting AM, and shutdown/restart the phone - to no avail.  It somehow just cleans up itself.  I also checked the source - Fastmail - and saw nothing wrong - everything was fine.    I seem to also recall removing the smaller accounts from the list and re-adding it to no avail.  Something on the S3 (somewhere) is out of sync then synced. 

Please note I didn't attach a 3rd picture but there was something odd.  I had received a new email in my main folder (below) and then the counts read:
TOP - 1215/6184
BOT - 1215/6185 .. normally both folders always show the same counts.

If there was a known cache or something to do then that would be a kludge but as it stands this is what happens.  Any thoughts/suggestions would be appreciated. 

Otherwise -- excellent app - thank you so much for the Outlook connection method - I use that with our office email and now AM supports my Fastmail/GMail/Outlook accounts perfectly. 

Cheers!
belly
« Last Edit: April 02, 2014, 02:49:14 am by bellyman »

Kostya Vasilyev

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Re: IMAP Folders randomly show SAME messages then AUTO-CORRECT
« Reply #1 on: April 03, 2014, 09:31:05 pm »
I believe this might be fixed now, related to a combination of IMAP IDLE and occasionally poor network connectivity.

The fix will be included in 1.3.26 later tonight (after I've answered other messages and integrated latest translation updates).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/