Author Topic: How do I change the password? Improve User interface!  (Read 39309 times)

Kottebo

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Re: How do I change the password? Improve User interface!
« Reply #15 on: November 24, 2017, 10:39:03 pm »
Aha! Is this it? Can't log in without a password tho...  

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« Last Edit: November 24, 2017, 10:40:57 pm by Kottebo »

Kostya Vasilyev

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Re: How do I change the password? Improve User interface!
« Reply #16 on: November 24, 2017, 11:03:04 pm »
No it's not.

No idea what "aquagroup.in" is, but it's 1000% not related to this app.

Can we go back to the beginning? What problem are you trying to solve, @Kottebo?

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: How do I change the password? Improve User interface!
« Reply #17 on: November 24, 2017, 11:05:12 pm »
Quote
But, I have done a reset on one of my devices and trying to import a backup and I can't do that without a password... Wich I seems to have forgot that I even put in there once upon a time...   

So how do I import the backup...?

Ah.

The backup file contains your "real" account passwords - which is sensitive information, and you won't want it to fall into wrong hands if the phone is lost or stolen.

And so, the file is encrypted with a password. The backup won't proceed until you've entered one (twice).

Sorry there is no "master password" or "reset" or "remind" feature.

If you don't remember the password to your backup file, you won't be able to restore it. And nobody else will be able to.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kottebo

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Re: How do I change the password? Improve User interface!
« Reply #18 on: November 24, 2017, 11:17:07 pm »
Quote
But, I have done a reset on one of my devices and trying to import a backup and I can't do that without a password... Wich I seems to have forgot that I even put in there once upon a time...   

So how do I import the backup...?

Ah.

The backup file contains your "real" account passwords - which is sensitive information, and you won't want it to fall into wrong hands if the phone is lost or stolen.

And so, the file is encrypted with a password. The backup won't proceed until you've entered one (twice).

Sorry there is no "master password" or "reset" or "remind" feature.

If you don't remember the password to your backup file, you won't be able to restore it. And nobody else will be able to.
Thank you again!

So the easiest for me is to do it all over again, add all accounts and settings, make a password I remember () and save that backup?

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Kostya Vasilyev

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Re: How do I change the password? Improve User interface!
« Reply #19 on: November 24, 2017, 11:45:37 pm »
Quote
So the easiest for me is to do it all over again, add all accounts and settings, make a password I remember () and save that backup?

Yes. Just please pretend that the "backup and restore" feature is not there :)

I will ask our Project Manager what she thinks about making the password optional (since you're not alone in this).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kottebo

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Re: How do I change the password? Improve User interface!
« Reply #20 on: November 25, 2017, 08:06:34 am »
Quote
So the easiest for me is to do it all over again, add all accounts and settings, make a password I remember () and save that backup?

Yes. Just please pretend that the "backup and restore" feature is not there :)

I will ask our Project Manager what she thinks about making the password optional (since you're not alone in this).
You're the best, thank you ヅ

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