Author Topic: Mailaccount setup: web.de  (Read 8124 times)

Stormwarrior

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Mailaccount setup: web.de
« on: September 29, 2013, 12:33:40 pm »
Does anyone knows the correct setup for the web.de mail account?

I tied the auto setup. Then switched from IMAP to POP3.
But i still get an authentication error...

Kostya Vasilyev

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Re: Mailaccount setup: web.de
« Reply #1 on: October 05, 2013, 02:41:25 am »
The app has a preset for @web.de, taken from their help page, and it's IMAP.

- You may want to try changing security type from SSL / TLS (strict) to SSL / TLS (accept any). To do this, tap Manual when setting up the account.

- Maybe change the actual logins (on the incoming / outgoing server setup screens) from full "user@web.de" to just "user". Some servers are particular about it.

- Maybe try their web mail, maybe they want you to re-authenticate there... Gmail seems to need this from time to time, maybe other mail services do too.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/