Author Topic: Phone Crashed - any chance to get eMail Accounts back ?  (Read 9808 times)

Junkie

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Phone Crashed - any chance to get eMail Accounts back ?
« on: December 02, 2015, 09:00:39 pm »
Hi there,

unfortunatly my Galaxy S5 crashed, i cannot get it to work again but i have a copy of all files from the Phone (no Backup, just a copy of the files) an the SD-Card. Is there any chance to get my eMail details back with the help of the Files from the Phone
like installing Aquamail on the new device and copy files from the old device????
I dont know all my accounts and passwords and it is a huge problem if i can´t get everything to work as it was.

Please Help !!!!

Regards,
Junkie

« Last Edit: December 02, 2015, 09:03:41 pm by Junkie »

Kostya Vasilyev

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Re: Phone Crashed - any chance to get eMail Accounts back ?
« Reply #1 on: December 02, 2015, 11:46:45 pm »
Nope. The messages are stored in internal data, not on the sd card (or what looks like one these days, and is actually also built-in).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

someone

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Re: Phone Crashed - any chance to get eMail Accounts back ?
« Reply #2 on: December 03, 2015, 12:23:18 am »
Just to learn :
If you are rooted, where in internal data can you find am data?

Kostya Vasilyev

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Re: Phone Crashed - any chance to get eMail Accounts back ?
« Reply #3 on: December 03, 2015, 01:24:27 am »
At the usual (for Android) location(s).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Junkie

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Re: Phone Crashed - any chance to get eMail Accounts back ?
« Reply #4 on: December 03, 2015, 10:22:26 am »
The only thing i really need to get back is my user-details (used email adresses and passwords) as i am using IMAP the messages are on the Server.

Junkie

Kostya Vasilyev

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Re: Phone Crashed - any chance to get eMail Accounts back ?
« Reply #5 on: December 04, 2015, 01:35:56 am »
Getting the passwords out of AquaMail's data storage is quite difficult, and it should be easy to see why.

"User security and privacy" is our motto here at AquaMail Labs Ltd.

Just kidding. But yeah, the passwords are encrypted.

I assume you know your email addresses -- and just need the passwords. Well, any email service should have web mail with a "reset password" / "forgot password" button.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/