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91
Bug reports / Re: Gravatar Icons
« Last post by milligandw on December 17, 2025, 04:00:06 pm »
Martin,

Also, it looks as though both services have not reported any outages recently - assuming we're talking about the same servers.

https://status.clearbit.com/

https://uptime.com/gravatar.com

David
92
Bug reports / Re: Gravatar Icons
« Last post by milligandw on December 17, 2025, 03:03:32 pm »
Martin,

Seems a bit odd that both servers, which I assume are owned by different companies, would be down for more than a week. Looks like the CloudFront 403 Error is typically related to a configuration or permissions error. See attached screenshot.

Hopefully this will be resolved soon, because no longer having the sender avatars feels like an Aquamail downgrade.

David
93
Bug reports / Re: Gravatar Icons
« Last post by Martin - Aqua Mail Support on December 17, 2025, 12:45:05 pm »
Hello,

We have investigated the issue and found that it is related to Gravatar and Clearbit. Contact images cannot be fetched because their servers are currently unreachable. The servers may be down for maintenance or experiencing an outage. Please note that avatar images in Aqua Mail are refreshed every 7 days.
94
Bug reports / Re: Gravatar Icons
« Last post by milligandw on December 13, 2025, 12:58:20 am »
I have an open support ticket in to fix the issue and they are investigating the cause and will hopefully issue a new release soon.

It's not the end of the world, but I've gotten use to the sender avatars to quickly identify the sender.  :)
95
Bug reports / Re: Gravatar Icons
« Last post by stephanre on December 13, 2025, 12:23:11 am »
Same for me.  :-\
96
Bug reports / Re: Gravatar Icons
« Last post by Cimba on December 12, 2025, 11:52:55 pm »
Same here  >:(
97
Bug reports / Re: Gravatar Icons
« Last post by daft on December 12, 2025, 09:32:33 am »
exactely the same here...
98
Feature requests / Mention
« Last post by Fabrizio on December 11, 2025, 09:45:03 pm »
Hey team could you please add @mention when we are writing an email?
99
Bug reports / Gravatar Icons
« Last post by milligandw on December 09, 2025, 06:35:49 am »
After the most recent update, the gravatar icons stopped working. I cleared the cache to see if that would fix it, but then all them disappeared.

Android version 16
100
General Discussion / @mention
« Last post by Fabrizio on December 08, 2025, 10:53:25 am »
Hey team, Is there the option to "@mention"  someone in the body of an email?
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