Wife's aqua mail pro starting acting like free version today

[Harr2969]

My wife and I have been using aquamail for the last 10+ years, and I have always shared it with her via Android family sharing.

Even after the migration away from the unlocker, it's been fine.

Today, when she opens aquamail, it's is behaving as if she were on the free version rather than pro. She's only getting one mail account listed, not the two she normally has. And she has the icon for subscription in the top.

1. Was this an expected change in the behaviour?
2. How can we re-enable the pro experience for her? I don't see a way to buy "pro" for her which I'd be willing to so, but we don't want a subscription.
2. Both of us still have the unlocker app. When you open it, it says Aquamail is not installed any longer, so I'm not sure it matters. Can we both uninstall this? Does is have any impact at all now?

You can probably find my purchase history based on my forum userID. Let me know if anything else is needed?

Notes:
She's on a Google Pixel 6.
Rebooting the phone doesn't help

Thank you for your help in advance.

[Martin - Aqua Mail Support]

Hello Harr2969

Please get in touch with us at support@aqua-mail.com, providing details of your past purchase (email, GPA order ID).

[Boothy]

I ended up with the same issue as yourself - after I clicked on the sign-in option that opens when you click on the Account icon (actually only for subscription sign-in... I missed it in my haste).
I've been on my unlocked Pro version for years too, and ended up with just the two email accounts allowed. Hopefully you've sorted it out with Martin?

I followed the Help instructions & assistance from Martin, to remove / close account - reinstalled... using my "other Google account" where I'd paid the 9p for the migration (not the one that hadn't paid it!!!) then used my backup settings. Back to how it was before now (Pro migrated & multiple email accounts).