Author Topic: data transfer from rooted device to non rooted device  (Read 10963 times)

sam20e

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data transfer from rooted device to non rooted device
« on: March 10, 2018, 06:29:02 am »
Hi guys

ok let me explain, im using a rooted s7 phone. im using this for like 2 years now and i have few email accounts where i dont have login access anymore. my previous company email contents all downloaded to my phone but i dont have access to that email anymore. so the only record i have is in my s7. i can still read my downloaded emails.

now i know i can export the email settings to a new phone. but how can i export my existing downloaded email contents to my new phone? im not planning to root my s9 thats why.

Thanks
Sam
« Last Edit: March 10, 2018, 06:31:25 am by sam20e »

Kostya Vasilyev

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Re: data transfer from rooted device to non rooted device
« Reply #1 on: March 11, 2018, 01:29:46 pm »
Re: how can i export my existing downloaded email contents

Sorry we don't have a way to do this.

As you correctly noted, Aqua Mail's settings backup / restore only transfers account and app settings - the assumption being that email messages can always be re-downloaded (which requires that you still have access to your accounts).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

sam20e

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Re: data transfer from rooted device to non rooted device
« Reply #2 on: March 12, 2018, 03:25:00 am »
Re: how can i export my existing downloaded email contents

Sorry we don't have a way to do this.

As you correctly noted, Aqua Mail's settings backup / restore only transfers account and app settings - the assumption being that email messages can always be re-downloaded (which requires that you still have access to your accounts).

Thank you for the prompt reply. I understand that we should have access to those email accounts in order to re-download them.. so right now, I've tried smart switch and few other backup/restore options and none of them working.. in your experience do you know any other app/method to transfer this Aqua mail data? I used titanium backup all the while and never had a problem, it's just im migrating this to a non-rooted phone, that's the problem. I know it's not related to your app, but if you have any general info, please share. If not i'll have to use 2 mobile phones, just to preserve my old email messages :/

Kostya Vasilyev

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Re: data transfer from rooted device to non rooted device
« Reply #3 on: March 13, 2018, 08:37:17 pm »
Quote
I've tried smart switch and few other backup/restore options and none of them working.. in your experience do you know any other app/method to transfer this Aqua mail data? I used titanium backup all the while and never had a problem, it's just im migrating this to a non-rooted phone, that's the problem.

Sorry I don't have any experience with data backup / restore, Aqua Mail's or any other app's.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

THS79

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Re: data transfer from rooted device to non rooted device
« Reply #4 on: March 13, 2018, 09:57:15 pm »
Hello Kostya,

If you allow the backup as developer, it is possible to backup without root with ADB commands.

I don't know, how your settings are!?

Greats

Kostya Vasilyev

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Re: data transfer from rooted device to non rooted device
« Reply #5 on: March 16, 2018, 07:52:08 pm »
We have backup=false because backup=true is going to be picked up by Android for automatic backup.

And we don't want that because Google explicitly prohibits apps backing up user account ID's and passwords.

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/