Author Topic: Imap messages not come right back after delete  (Read 8371 times)

larryg

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Imap messages not come right back after delete
« on: March 05, 2017, 05:29:48 pm »
this just started happening the other day, never had this problem for the almost 2 years been happily using aquamail.  Using IMAP, I delete a message on my phone, it goes away, on refresh, it comes back.  Only change, it shows as read.  Any hints?

Larry

larryg

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Re: Imap messages not come right back after delete
« Reply #1 on: March 05, 2017, 08:25:38 pm »
thanks for getting back so quick.  to answer your questions

1. yes using outlook on desktop, but always have
2. not sure what you are looking for in the screenshot - the folders list is so long
3. only have one trash folder

again, I have not changed any settings in aquamail or outlook.  any other thoughts?

Kostya Vasilyev

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Re: Imap messages not come right back after delete
« Reply #2 on: March 07, 2017, 06:34:53 pm »
Please:

- Long press on the account on Aqua Mail's main screen
- Options and folders -> Folders
- Let it refresh
- Find the server side Trash / Deleted / Bin / Deleted Items / Trash etc folder (the name can vary... for a Gmail account, look under [Gmail])
- Tap this folder's name, choose "Sync with Deleted"
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/