forgive me if this has been discussed

[Touch0Gray2]

I have run a search and did not find this specific issue discussed. I have been using AquaMail pro for a couple of years now and it is by far the best email app I have found.

On my Galaxy tab2  7.0 (android 4.2.2) it works flawlessly, however on my Galaxy S4, (android 4.4.2) AquaMail is unable to save attachments or write backup to my extSD. I am unsure of whether this was an issue before the recent update to 4.4.2 or not. I spoke to the cellular folks and they have no idea, I am wondering if there is a workaround short of manually moving the files to the destination I choose from the file browser?

I have cleared cache and data, uninstalled and re-installed, all with no change

[Touch0Gray2]

or is this the issue? and it is a limitation of the new OS?

http://www.aqua-mail.com/forum/index.php?topic=2416.0 [nofollow]

[Kostya Vasilyev]

Yes, that's  exactly it.

Google ignored the very existence of "real" microSD cards for years (on devices where it's "secondary", i.e. those that have "large built-in memory partition")...

And called the "large internal memory partition" -- "external storage", creating user confusion...

When they finally recognized their (microSD) existence, it was only to sandbox each app into one inconveniently named folder.

More info:

http://www.androidpolice.com/2014/02/17/external-blues-google-has-brought-big-changes-to-sd-cards-in-kitkat-and-even-samsung-may-be-implementing-them/

[Touch0Gray2]

Thanks, at least I can quit trying to fix it..... Lol.  Just a question though, would a rooted phone make a difference? No rush for an answer, as long as I am under contract, I am not rooting the phone!
As long as I know this , I can manually move my back up file to safe storage in case I need to restore to factory specs again. I was looking forward to the Kitkat update  for bluetooth (ble)  reasons.... Oh well!

[Kostya Vasilyev]

Rooting?

Think I've seen instructions somewhere on how to modify some system file somewhere (sorry about the vagueness, I'm not much of an Android power user) which can remove the restriction. I'd say, try xda-developers.com.

[Touch0Gray2]

I am not a power user either but rooting is replacing the stock operating system with a custom kernel that allows full access and read/write  rights to all files and directories.  I am not doing  it, just knowing the issue exists  allows me a manual workaroumd.  Thanks, this is a great emai progam.

[jcasares]

I was looking forward to the Kitkat update  for bluetooth (ble) reasons.... Oh well!

For me Bluetooth worse in KitKat than it was on JellyBean and ICS. Anyway, Bluetooth has always a lot of problems and Android is not the only to blame.

[Touch0Gray2]

Ble is native in Kitkat which is a big deal with a good heart rate monitor.... It is MUCH  improved over jello_bean!