Author Topic: AquaMail suddenly cannot receive emails (IMAP). No changes were made...  (Read 9301 times)

nyceyes

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Hello Friends:

This may be a bug. I've used AquaMail for many years and installed it many times
(across devices). This is the first time I'm seeing this, which came out of nowhere.

I made no changes to my Android phone settings or to my AquaMail settings.

As of 8:55AM this morning (New York City / Eastern time), my AquaMail cannot download messages.

I can send emails as normal (via the SMTP protocol), but I cannot receive emails (via IMAP protocol).
The email provider is Zoho Mail.

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The AquaMail error that I get is:
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Error checking mail: Network Error: Unexpected end of network stream.
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My network is fine. IMAP is still enabled on my mail provider (I checked Zoho).
This error happens whether I'm connected via WIFI or via Mobile/LTE

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I have tried:
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-- Removing and Re-Adding the account.
-- Uninstalling and Reinstalling AquaMail.
-- I installed the TypeApp eMail client, and using the same IMAP parameters, everything works fine.

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And idea what happened? How to fix? (._.)

Thank you in advance!

mikeone

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nyceyes

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  • Posts: 29
This seems to be a "double post"  8)
https://www.aqua-mail.com/forum/index.php?topic=6735.msg40539#msg40539

Hello. Yes, and I apologize for that. I didn't know which one to post it in. I have tried everything I know that makes sense, but nothing is working so I posted here, too. Thank you in advance!

nyceyes

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  • Posts: 29
Hello again ...

Zoho replied to my parallel inquiry to them and indicated that nothing appears wrong on their end. I then replied by asking them to try to replicate my issue using Android AquaMail. I am awaiting their response.

In the meantime, can someone try to do the same here with a free Zoho Mail account?
I'm 100% down over here.

With all of my tests (Gmail IMAP client into Zoho Mail which works; Using a Android VPN to connect to different Zoho IMAP servers, etc), it seems like Zoho changed something that AquaMail wasn't prepared to work with.

Again, I'm waiting for Zoho to replicate; but can someone on the AquaMail end try to replicate, too?
I'm 100% down over here.

Thank you!