Author Topic: Messages in Drafts folder invisible  (Read 9431 times)

ghostknife

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Messages in Drafts folder invisible
« on: March 19, 2018, 04:06:48 pm »
Hi, new here and just registered to report this, I guess it's a bug and I couldn't find it reported. Anyway I have a bunch of messages in my Drafts folder (pop/imap) that I keep in there kind of as reminders to myself (yes perhaps I should find a better way) but recently the text of the messages disappeared when I open them. I could still see the first line of text in the folder/preview though, even if I sent the message to myself there was no text. I've fixed the problem after turning off the new text editor (which I didn't know had been changed until coming here) and the main body text returns, turn the new editor back on and the text disappears again. Don't know if this needs to be fixed but if anybody else is having this problem hopefully searching will now provide the solution.
GK.

Nadejda Fudulska, MobiSystems, AquaMail support

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Re: Messages in Drafts folder invisible
« Reply #1 on: March 19, 2018, 04:50:56 pm »
Hi,

Please download and try the latest version which is not officially released. You can download it from here
https://www.aqua-mail.com/forum/index.php?topic=6490.0

Please let us know how it works.

Thank you!

Kostya Vasilyev

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Re: Messages in Drafts folder invisible
« Reply #2 on: March 19, 2018, 05:23:23 pm »
And if the version (that Nadia linked to) - does not help, could you please let us know more detail?

- Android version
- If the drafts are plain text or formatted
- If the drafts were originally created in Aqua Mail on this phone or in another mail app or web mail (= not in Aqua Mail and were "synced" from mail server).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

ghostknife

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Re: Messages in Drafts folder invisible
« Reply #3 on: March 19, 2018, 06:04:04 pm »
Hi, thanks for the reply, I installed that version and it's the same.
-Android 7.0, Moto G4+ latest build
-Drafts just plain text, set for Rich Text
-Messages created on this phone in Aquamail and never synced to anything

Attached screen shots of New Editor enabled/disabled, just cropped out my email address at the top.

Kostya Vasilyev

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Re: Messages in Drafts folder invisible
« Reply #4 on: March 19, 2018, 09:50:35 pm »
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

ghostknife

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Re: Messages in Drafts folder invisible
« Reply #5 on: March 19, 2018, 10:03:57 pm »
That version seems to work correctly now with the new editor enabled, thanks for the quick response!  :-)

Kostya Vasilyev

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Re: Messages in Drafts folder invisible
« Reply #6 on: March 19, 2018, 10:30:37 pm »
Thanks for the quick test!
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/