Author Topic: MESSAGES NOT SENDING  (Read 9604 times)

HD BROWN

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MESSAGES NOT SENDING
« on: November 17, 2014, 08:25:25 am »
Galaxy s5, about 7 out of 10 times, after touching send, I will get a "network error" message and message will sit in drafts folder.  Sometimes it takes up to 8 attempts to get a single message to send.
Log file already emailed to you

gk17

  • Guest
Re: MESSAGES NOT SENDING
« Reply #1 on: November 18, 2014, 05:42:06 pm »
I'm having the same problems on my Droid Maxx. I usually send emails from my browser or Twitter using the share feature in those apps. Very frustrating having this happen recently after using the paid version for several months without too many problems. Log files sent.

Kostya Vasilyev

  • Hero Member
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  • Posts: 12740
Re: MESSAGES NOT SENDING
« Reply #2 on: November 19, 2014, 01:44:14 am »
It takes two to tango. Mail servers, mobile network providers, home ISP's are not immune from glitches.

From @gk17's log, it's the mail server dropping the connection during SSL negotiation.

If it worked before (and I expect it should have), it means something changed outside Aqua.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/