Author Topic: EWS Send Error  (Read 9251 times)

TopCatz

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EWS Send Error
« on: September 01, 2014, 09:06:18 pm »
Hi There
I have set up Exchange 365 on Aquamail, with EWS connection.
All my folders show up and receiving email is great, however I am unable to send any email from Aquamail.
The error is listed as

errorirresovableconflict

Please can you advise how to send email using EWS with Exchange365
Thanks

Kostya Vasilyev

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Re: EWS Send Error
« Reply #1 on: September 02, 2014, 07:07:13 pm »
Did you mean Office 365?

I have an Office 365 account and just tried sending a message -- worked fine...

So, with this in mind, would you please capture the issue in a debug log, with "raw session data" enabled?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

TopCatz

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Re: EWS Send Error
« Reply #2 on: September 02, 2014, 09:10:30 pm »
Hi Kostya
Yes, Office 365 is what I am using.

I have captured a debug log and sent it to the email address in the FAQ section.

Thanks for your quick reply to help me
All the best,
TC

Kostya Vasilyev

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Re: EWS Send Error
« Reply #3 on: September 02, 2014, 10:56:46 pm »
Thank you.

This is the actual error messagae returned by the server:

"The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account"

I found other cases of this error, even when using Outlook:

http://community.office365.com/en-us/f/158/t/233587.aspx

This appears to be same information, but more to the point:

http://blog.bruteforcetech.com/archives/922
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/