Author Topic: Email staus in Draft on MS Excahnge account  (Read 9386 times)

rbergeron@lucendacomponen

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Email staus in Draft on MS Excahnge account
« on: April 22, 2014, 06:28:52 pm »
When I send an email using my exchange account it says sending and there is a progress bar, however it never get out and get stuck in draft. It communicate with the server because the draft appear on my computer too.

I had tried this app (paid version) some months ago and let it go for that. I reinstalled it recently and I am not able to get it to work. The android normal mail client, enhanced email are working.

How do it fix that

Kostya Vasilyev

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Re: Email staus in Draft on MS Excahnge account
« Reply #1 on: April 27, 2014, 12:10:48 am »
First, please update to the latest development build (from this forum). It may not resolve the issue, but it has better error reporting.

Second, one or two other users reported this to me before, and it turned out to be a server thing.

In particular, when your mail account has a "canonical" notation (e.g. john.smith@corp.com) and a shorthand (e.g. js@corp.com), sometimes the server is configured to only allow sending from one but not the other.

This is a server policy thing.

Both stock Email and Enhanced Email use a different mail protocol (ActiveSync). A comparison with Mail Droid would be more appropriate (also EWS).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/