Author Topic: Missing headers  (Read 8679 times)

Mark0373

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Missing headers
« on: November 08, 2018, 10:31:45 pm »
Hi there,
Somehow by clicking the header disappeared, see screenshot, 1 is missing 2 (13-09.png)is normal.

How do I reset this?

Regards Mark

Kostya Vasilyev

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Re: Missing headers
« Reply #1 on: November 10, 2018, 05:39:07 pm »
The saved "show linked content from these .... senders"?

App settings -> message view -> end of the list -> "reset the known list".
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Mark0373

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Re: Missing headers
« Reply #2 on: November 14, 2018, 07:26:02 pm »
Hi there,
No in one off the screenshots there is a  gear with extra information, Somehow this status bar is missing in the other screenshot. I want to get this back to normal.

Regards Mark

Kostya Vasilyev

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Re: Missing headers
« Reply #3 on: November 15, 2018, 07:54:31 pm »
Hi there,
No in one off the screenshots there is a  gear with extra information, Somehow this status bar is missing in the other screenshot. I want to get this back to normal.

Regards Mark

It just means that the message doesn't have any linked content so there is no panel to control how this (absent) linked content is displayed.

Or rather, I believe the second message has a link that's malformed so Aqua doesn't recognize it - and as you can see, the HTML rendering code doesn't either, there is a "broken image" icon.

So you are safe. No content was loaded without your consent.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Mark0373

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Re: Missing headers
« Reply #4 on: November 15, 2018, 09:24:04 pm »
Thx for you're effords

regards.

tried reinstalling the aquamail app and also no solution....

Kostya Vasilyev

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Re: Missing headers
« Reply #5 on: November 16, 2018, 05:52:35 pm »
Solution to _what_?

The message that "has no header" - has a link which is (I'm guessing) malformed.

Aqua doesn't detect it as link - no "show linked content" header.

But it really is malformed - showing as "broken icon" or it would be showing "something" (an image).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Mark0373

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Re: Missing headers
« Reply #6 on: November 16, 2018, 09:49:02 pm »
Hi there I think I have trouble understanding, I'm Dutch, maybe I did not explain the problem correctly.
Below the message count line there should be a second information line, the box with known/unknown email/pictures and the gear box. By clicking on this line the box disappeared only at two adressen rest is normal.

Regards Mark