Author Topic: IMap Folders Missing  (Read 7390 times)

this_is_nascar

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IMap Folders Missing
« on: August 18, 2018, 03:34:48 pm »
What could have happened to the folders on the GMail-R account?  I don't know at what point the went away, but I know they used to be there.

Thanks.





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this_is_nascar

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Re: IMap Folders Missing
« Reply #1 on: August 19, 2018, 02:11:21 pm »
Thanks for the outpouring of help.  I think I resolved the issue be deleting and re-adding the account.


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Kostya Vasilyev

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Re: IMap Folders Missing
« Reply #2 on: August 24, 2018, 09:13:41 pm »
It was a database corruption issue.

If this happens again - you could try this:

- Long press on the account -> options and folders -> folders

- Wait 10-30 seconds for the app to refresh the folder list

- Find [Gmail] and under it Sent ("Sent Items", "Sent Messages", I forget the exact name and it can vary too)

- Tap the name, and choose "Sync with Sent".

- You may also want to check Trash / Bin (Sync with Deleted) and Drafts and Spam. You could also set [Gmail]/All Mail to "Archive don't sync" (recommended option for this "very special" Gmail folder).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/