Author Topic: Not Synching with Server  (Read 6738 times)

Pickleman

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Not Synching with Server
« on: August 19, 2018, 12:04:02 am »
I have a Yahoo account setup using IMAP. One of the folders in AquaMail shows about 130 messages. However, viewing the folder from either MSOutlook, or the server itself (logging directly to Yahoo) there are only 24 messages. How can I synch the messages on AquaMail with the server? I must be missing something for I believe that I have all the parms setup correctly yet AquaMail will not synch. Any suggestions re rectifying is appreciated. I have the current paid version of AquaMail. Thanks.

Kostya Vasilyev

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Re: Not Synching with Server
« Reply #1 on: August 24, 2018, 09:11:03 pm »
Did the "extra" messages in Aqua Mail exist at some point but don't anymore (= you deleted them)?

If so please long press on the account -> options and folders -> account options -> make sure that "remove deleted messages" is enabled (checked).

Back out and refresh.

If the above doesn't help - then it might be a Yahoo bug. Please try options and folders -> imap options -> turn OFF "Use optimizations".

Back out and refresh.

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/