Problems with backup

[Carlo]

I am having an issue trying to restore a backup I did on Sunday.
I had to do a factory reset on my phone because it was acting all sorts of crazy last night.
I am at the account backup and restore screen.
It shows copy from Google Drive
I click on Copy From and select the folder on my Google Drive where the backup is stored.
I select the backup file and hit select
Sometimes this won't do anything at all, sometimes it will take me to a screen asking what to be restored.
However it shows a password box, saying the password is optional.
It doesn't seem to matter what password I type in here (I don't recall it asking me for a password when I made the backup), or if I just leave it blank, it throws an SSL error.
Error: javax.crypto.BadPaddingException.
Error: 1e000065.Cipher
functions:OPENSSL_internal:BAD_DECRYPT

Again, i'm not aware of entering any (or even being asked) for a password during the backup process on Sunday.

Any suggestions or help on this would be great

[Kostya Vasilyev]

Re: Again, i'm not aware of entering any (or even being asked) for a password during the backup process on Sunday.

Please see attachment below.

You might have left it blank - but given that not entering it when restoring results in an error - I'm guessing you might have?

Something else to try:

- Run the Google Drive app

- "Save" (or "Download") the file there, it'll end up in the phone's Downloads folder

- Aqua's "backup and restore" screen should see it

- If not please use the Folder button and navigate to Downloads

The idea is to avoid "copy from Drive" and work with a local file.