Author Topic: SMTP outgoing errors on all accounts  (Read 10499 times)

NWTSCL

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SMTP outgoing errors on all accounts
« on: November 15, 2016, 08:36:55 pm »
I have been receiving SMTP outgoing errors with every account that I have: Gmail, Outlook, Hotmail, Yahoo. And every attempt to set up a new account in AquaMail stops with the same SMTP errors.

Android 7.1

NWTSCL

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Re: SMTP outgoing errors on all accounts
« Reply #1 on: November 15, 2016, 08:47:49 pm »
Are you using a wifi connexion in a hotel/company or similar? There could be limitations to send (smtp) messages in your (mobile or wifi) network.
No.

NWTSCL

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Re: SMTP outgoing errors on all accounts
« Reply #2 on: November 15, 2016, 08:55:49 pm »
The problem is happening on a Pixel XL. Interestingly enough, SMTP works just fine with the same settings, same network on a Nexus 6P with Android 7.0.

So the problem seems related to AquaMail with Pixel XL and/or Android 7.1

Kostya Vasilyev

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Re: SMTP outgoing errors on all accounts
« Reply #3 on: November 15, 2016, 11:18:58 pm »
Well, I've got a Nexus 5x here, with 7.1, no trouble with SMTP at all.

Can you please check if you've got app settings -> network -> SSL hardening enabled on the Pixel? And turn that off if it is?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/