Author Topic: Problem with Sync  (Read 7811 times)

napster32

  • Newbie
  • *
  • Posts: 3
Problem with Sync
« on: September 23, 2014, 03:02:55 pm »
Hello everyone,
I have a problem with synchronization.
My device is a Samsung Galaxy Note GT-n7000,
However, I installed the Mod: Dirty Unicorns 7.9 with Android 4.4.4.
Aquamail Pro is at version 1.5.0.19.

My problem is as follows:
I set up automatic synchronization every 5 minutes, but the app does not perform any synchronization!
From what can be caused?
Maybe incompatibility with the clock of the Android version 4.4.4?
Help me please

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Problem with Sync
« Reply #1 on: September 25, 2014, 11:20:07 pm »
Well, I have no ideas what "Dirty Unicorns" is :)

Please check system settings -> Data usage -> Menu -> Make sure "Auto-sync" is enabled.

Other than that, debug log please.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/