Author Topic: Read Receipt Confirmations  (Read 9148 times)

esp1919

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Read Receipt Confirmations
« on: April 21, 2014, 08:44:06 pm »
I have an issue for an exchange account that i have set up in aquamail  that automatically sends a read receipt if the email sender requests one when it is read in aquamail. If I read the mail in Outlook (on computer or on web), the read receipt confirmation is not sent. It is only sent when message is read in Aquamail.

I do not see any settings in Aquamail to turn off the sending of read receipt confirmations.

Does anyone know how to stop this function?

Thanks!

Kostya Vasilyev

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Re: Read Receipt Confirmations
« Reply #1 on: April 21, 2014, 11:55:22 pm »
Hello,

Aqua does not have a feature to send read request responses, for Exchange or otherwise (IMAP / POP3).

Could the mail server (Exchange) doing it automagically?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

esp1919

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Re: Read Receipt Confirmations
« Reply #2 on: April 24, 2014, 11:51:40 pm »
If i read the mail on Outlook 2013 or in the exchange web app, i do not get the read receipt response. It only happens if i read the mail in Aqua.

Thanks.

Kostya Vasilyev

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Re: Read Receipt Confirmations
« Reply #3 on: April 27, 2014, 02:24:21 am »
Hmm. Well, I know there is simply no code to do this in Aqua.

Is the account configured in Aqua as EWS or IMAP?

Can you contact me at kmansoft / gmail so we can try to investigate?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/