AquaMail Forum

English - Android => Bug reports => Topic started by: Denio on April 08, 2013, 07:44:09 pm

Title: Impossible to move message to Trash Folder
Post by: Denio on April 08, 2013, 07:44:09 pm

Hello,

I'm using Aqua Mail Pro version with 3 IMAP Accounts. I'm French and it's maybe important because of translation problem, i'm not shure.

I want to synchronize deletion of message as I do with my two computers on this 3 accounts. I'm using Thunderbird on computers. When I delete a message it just goes to the "Trash" Folder called in French "Corbeille".

With Aqua Mail, it just doesn't work, and I don't understand why.

First of all, when I select the "Trash" (In english) folder in folder parameters as "Synchroniser avec [ Corbeille ]", it says it won't appears on the global box, but it appears ! (same for the 3 accounts).

Secondly, I setup the parameters to move the message to the "[ Corbeille ]". When I do that :
- The message is deleted in Aqua Mail (I don't know where it goes...)
- The message don't go to the trash folder of the account
- The message is still on the INBOX folder on my computers and online

All IMAP accounts are in "Push Mode".

When I delete a message online or on my computer, Aqua Mail is well updated.

I don't understand if the "[ Corbeille ]" is a virtual box regrouping all the trash folder ?

It's a very annoying problem as It doesn't synchronize deletions and I can't properly delete messages in Aqua Mail by saving them in the Trash Folder.

If you need screenshots to help understand the issue, I can upload them on the forum.

Thanks for your help !

Denis.

Title: Re: Impossible to move message to Trash Folder
Post by: Kostya Vasilyev on April 10, 2013, 01:55:05 am

Hi,

First off, in Thunderbird, please enable "mail.imap.expunge_after_delete" options: http://kb.mozillazine.org/Deleting_messages_in_IMAP_accounts

Second, I need a debug log from AquaMail that captures you moving a message to [ Deleted ] ( [ Corbeille ] ), with "raw data" enabled.

Please see this: http://www.aqua-mail.com/?page_id=232

Title: Re: Impossible to move message to Trash Folder
Post by: Denio on April 12, 2013, 04:34:31 pm

Hello,

I managed to fix the problem. I removed all my 3 IMAP accounts, deleted cache and add again the 3 accounts and it creates the [Corbeille], [Brouillon] for all 3 accounts.

Now all deleted messages are going to the trash correctly. I think my accounts were created with a very old version of Aquamail and it brought some problem.

Thanks again for this wonderful app !

Denis.

Title: Re: Impossible to move message to Trash Folder
Post by: Kostya Vasilyev on April 14, 2013, 03:39:25 am

Great, glad to hear it.

Just for the record - the app uses the IMAP XLIST extension (when the server supports it) to set up the mapping for Drafts / Sent / Deleted.