AquaMail Forum

English - Android => Bug reports => Topic started by: stevied on April 05, 2013, 05:23:48 am

Title: Persistent Incoming Server Network Error
Post by: stevied on April 05, 2013, 05:23:48 am

Hello,

For the past three days, both my wife and I have been getting the Persistent Incoming Server Network Error.  We use different mobile service providers, and I have Aquamail Pro.

I can connect and download to my laptop no problem, and also connect to the same email account on a different free email app (k-9).  Therefore I think the problem is with Aquamail.

What do you recommend?  Uninstall/Reinstall?

Thanks!

Title: Re: Persistent Incoming Server Network Error
Post by: Kostya Vasilyev on April 06, 2013, 03:18:26 am

The app is trying to tell you it's been having trouble accessing your email servers. The origin of these issues is usually outside the app (the network, the servers, maybe different settings).

We know the app didn't change in the last few days, so something else must have.

I would recommend:

1) double-checking the account's settings (esp. vs. the other apps), by long pressing on the account, then account setup, then next to verify

2) rebooting the devices.