AquaMail Forum

English - Android => How do I... => Topic started by: gcr99 on September 18, 2025, 12:19:29 pm

Title: AquaMail Pro on new phone
Post by: gcr99 on September 18, 2025, 12:19:29 pm

I've been using AquaMail for many years, and have just got my third new phone to use it, using Android 15.

I downloaded the app from PlayStore and tried to load a backup from my last phone which uses v.1.55.2-562 and has five email accounts. But it wouldn't load because it was a backup from Pro.

I removed the app, and downloaded it again. Manually installed one email account, which works fine. But it won't load the backup.

I don't remember having this problem the last time I upgraded the phone.  How do I fix this please?

Title: Re: AquaMail Pro on new phone
Post by: Martin - Aqua Mail Support on September 19, 2025, 09:28:24 am

Hello gcr99,

Please, contact us at support@aqua-mail.com where we can provide further support.