AquaMail Forum

English - Android => How do I... => Topic started by: rssg on November 28, 2023, 07:36:22 pm

Title: Problems with syncing and notifications
Post by: rssg on November 28, 2023, 07:36:22 pm

Hi,
I used aquamail with 5 accounts on my old Motorola One Vision. Now i transferred all accounts to my new Edge 40 with the backup/restore-function in AM and the problems began.
I have set the syncing interval in the app settings to 5 minutes. Now I get a notification for the same new mail EVERY 5 minutes until ì open it.

What am I doing wrong? Can someone please help me?
Ralf

Title: Re: Problems with syncing and notifications
Post by: Martin - Aqua Mail Support on November 30, 2023, 11:15:35 am

Hi,

Please check your device notification settings + Settings>Message notifications>Notify about> New unread messages

Let me know how it goes.

Title: Re: Problems with syncing and notifications
Post by: rssg on November 30, 2023, 05:34:25 pm

Hi,
Settings>Message notifications>Notify about is set to New unread messages.
In device settings notifications for AM are allowed and active.

Ralf