AquaMail Forum

English - Android => Bug reports => Topic started by: G.De:B. on April 27, 2021, 01:26:53 pm

Title: Drafts Folder Unaccessible since App Update 27.04.21
Post by: G.De:B. on April 27, 2021, 01:26:53 pm

With today's App update, have found the unified Drafts folder to be unaccessible?

When try to access, it closes down the complete app and taken back to the home screen?

Assistance requested please!

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Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: G.De:B. on April 27, 2021, 01:48:16 pm

Further to my initial query: Drafts accessible if its empty and can access drafts still from individual account(s) but the Combined Draft Folder is unaccessible if anything shown as having emails in it???

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Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: chris122380 on April 27, 2021, 03:54:21 pm

Quote from: G.De:B. on April 27, 2021, 01:48:16 pm

Further to my initial query: Drafts accessible if its empty and can access drafts still from individual account(s) but the Combined Draft Folder is unaccessible if anything shown as having emails in it???

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Please check managed folders to make sure the right folder on the server is set as the AquaMail. Drafts folder.

Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: G.De:B. on April 27, 2021, 04:22:04 pm

Not sure as to where you mean but have been using AquaMail without issue for several years but after latest App update this problem with the Combined Drafts folder has developed - the only change in use has been this update, so would be assume it has to be connected??

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Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on April 27, 2021, 04:49:46 pm

Hi all,

Sounds like a crash. Please send the crash log to support /at/ aqua-mail.com

Crashes are automatically recorded in a crash log, called log-AquaMail-crash.txt and located at the root directory of your device.

Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: G.De:B. on April 27, 2021, 05:18:46 pm

I've emailed you back the copy you requested.

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Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on April 27, 2021, 06:48:28 pm

Hi,

Please install the HotFix:
https://www.aqua-mail.com/forum/index.php?topic=8111.0

Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: G.De:B. on April 27, 2021, 10:47:28 pm

HotFix appears to resolve this issue.

Many thanks.

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Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: Justin on April 28, 2021, 09:31:26 am

There seems to be a new issue now in version 1806?

See here 2nd post: https://www.aqua-mail.com/forum/index.php?topic=8114.0

I can confirm the bug. Incoming messages only show 1 attachment instead of all.

Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on April 28, 2021, 11:18:53 pm

Hi,

The attachemtns bug is also fixed in 1808 available on Google Play and here:
https://www.aqua-mail.com/forum/index.php?topic=8117.0

Title: Re: Drafts Folder Unaccessible since App Update 27.04.21
Post by: Justin on April 29, 2021, 07:01:13 am

Thx.