AquaMail Forum

English - Android => General Discussion => Topic started by: Andrewwilliams9 on June 19, 2019, 01:57:50 pm

Title: Push not working
Post by: Andrewwilliams9 on June 19, 2019, 01:57:50 pm

Hi,

Just got a new phone (honor 10 lite) and backed up and restored settings from old phone (Moto g4 plus) but the email Push system isn't working now and emails only arrive if I open the app.

I've tried changing the battery options so it isn't auto controlled and set to run in background, but doesn't seem to help.

On Android pie.

Any ideas?

Title: Re: Push not working
Post by: Nadejda Fudulska, MobiSystems, AquaMail support on June 20, 2019, 01:50:59 pm

Hello,

Please go to our FAQ web page https://www.aqua-mail.com/faq/
and search for App not checking mail (with specifics for Android 6+ Doze Mode, Samsung, Xiaomi MIUI, Huawei, ASUS)

Please let me know if we can assist further.

Nadia