AquaMail Forum

English - Android => Bug reports => Topic started by: rssg on April 17, 2019, 10:57:45 am

Title: Cannot send or receive mail
Post by: rssg on April 17, 2019, 10:57:45 am

Since the last Update (1.20.0-1447) I cannot send or receive any mail. What is the reason?
I am user of the pro-version on a Samsung Galaxy S6 with android 7.0.
Where can I get the old and working version?

Ralf

Title: Re: Cannot send or receive mail
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on April 17, 2019, 01:11:05 pm

Hi Ralf,

Please contact us at support@aqua-mail.com with some more details. Any errors/crashes, etc.? Please provide a screenshot of what you see in the app. You can also send us a debug log and we'll investigate:
https://www.aqua-mail.com/search/?q=Creating+a+log+if+something+doesn%E2%80%99t+work+right