AquaMail Forum
English - Android => Bug reports => Topic started by: Nigelmay on November 15, 2018, 08:57:30 pm
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AM 1.17.0-1324 Pro, Samsung S7 Edge. In the last couple of days my Inbox has started listing duplicates of the mails - sometimes all of them, sometimes just one or two. If I delete one of the duplicated mails, the other one is also deleted, but only one appears in the trash folder. I then restore it to the inbox and carry on. It's definitely an AM issue, it doesn't happen with K-9 on the phone or Thunderbird on the PC.
Any settings in Mail, Receiving I should check and possibly change? I have enabled Debug Logging, so that should be available if wanted.
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Well where is the account?
Have you tried removing the account from the app and adding it back to see if it goes away?
If not - I'll ask for a debug log the captures the app actually receiving such duplicates and when you send the log, I'll also need to know when it happened.
( you have to send log files to us, just enabling them doesn't mean we know who you are and can connect to your phone remotely... we don't and we can't )
The log needs to have "raw session data" enabled.
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Thanks, I'll remove and reinstall the account as a first step. If it still keeps happening I'll enable debug logging again and make a note of the date and time when it happens.