AquaMail Forum

English - Android => How do I... => Topic started by: Shoshin on November 12, 2018, 05:51:59 pm

Title: Outlook Exchange folders not visible within Aquamail
Post by: Shoshin on November 12, 2018, 05:51:59 pm

I have just added 2 Outlook Exchange accounts to Aquamail. In one of them, I can select all the subfolders that I have created in Outlook and that I can see have synchronised to Outlook online. On the other account, I can’t see any subfolders. The problem this is causing me, is because I’ve got rules set up to filter email but if I can’t access those folders, then I can’t read my email off the phone because I can’t access those folders.

I’ve tried installing the Outlook Exchange account again but it’s no different. I added both accounts in the same way, that is using Aquamail’s automatic facility (as opposed to manual).

I’d be grateful for any advice, please.

Many thanks

Cath

Title: Re: Outlook Exchange folders not visible within Aquamail
Post by: Shoshin on November 13, 2018, 12:06:32 pm

As an update, in the "problem account", if I create a sub-folder of the inbox then I can see those folders in Aquamail. The odd thing is that the other account shows the folders that have been created directly under username@outlook.com, that is not created as a sub-folder of the in box Odd...?!

Thanks

Cath

Title: Re: Outlook Exchange folders not visible within Aquamail - RESOLVED
Post by: Shoshin on November 13, 2018, 03:52:46 pm

I tried recreating the folders and then copying in the e-mails. It worked!

Thanks to everyone who took the time to read this.

Cath