AquaMail Forum

English - Android => How do I... => Topic started by: doragus on July 05, 2018, 03:06:41 am

Title: Sent folder android phone
Post by: doragus on July 05, 2018, 03:06:41 am

Messages being sent from my android phone but not appearing in Sent folder on that phone. Sent folder is empty but test emails are being sent OK. Have I missed something about AqyuaMail set up?

Title: Re: Sent folder android phone
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on July 05, 2018, 11:37:50 am

Hello,

Can you check if you have synced the "Sent" folder? Accessing server folders is explain in the FAQ, near the top:
http://www.aqua-mail.com/?page_id=227

In short:
- please long press on the account (on the app's main screen), choose options and folders -> folders.
- wait for the folder list to refresh
- tap the "Sent folder" and choose "Sync with Sent folder"

You can also open folders "as needed", without setting them "to sync". This is explained in the FAQ.

Title: Re: Sent folder android phone
Post by: doragus on July 07, 2018, 10:45:36 am

Thanks Nedialko

Yes, I found that in the FAQs and tried it but no lucK. That's why I posted here. I have tried the syncing process a number of times. My phone shows the sent folder is synced but no sent messages appear in the Sent Folder. Mail messages are definitely being sent - I have sent a number of test messages and they are being recieved. I have just found that the sent messages are actually appearing in my Smart Folder. Any suggestions how to get them to sync to Sent Folder?
Thanks
Chris

Title: Re: Sent folder android phone
Post by: doragus on July 07, 2018, 10:49:38 am

I should have added that Sent Mesages - include sent messages is not checked in the Smart Folder settings.

Title: Re: Sent folder android phone
Post by: Kostya Vasilyev on July 10, 2018, 06:18:49 pm

Please also check:

Long press on the account on the app's main screen -> options and folders -> composing and sending -> save sent messages

Defaults to "on" but perhaps worth checking.